With our App you can make calls to anywhere in the world and send gifts (Top Ups) only to family and friends with TIGO accounts in countries like Bolivia, Colombia, El Salvador, Guatemala, Honduras and Paraguay.

HISTORY
Outgoing calls: arrow to the left. These calls were not necessarily debited from your balance. For more details on call charges see "More> My Account> Statements".

CONTACTS
What is the function of the "All” section?
Here you can see your complete contacts' list. If you need to find a specific contact, type it where it says "search". Also, when you select a specific contact, you will see a star, which you can select and mark it as a "Favorite" contact. What is the function of the "Favorites" section?

These are only the contacts that were marked with a star and selected as "favorite". Selecting a contact as "favorite" will allow you a quick access when dialing. What is the function of the "Tigo" section?

It includes only contacts that use as Tigo as their service provider. From here, you can also easily send gifts (Top Ups) by clicking the "SendGift" button, illustrated with the dollar sign ($).

DIALPAD
How does the dial pad work?
To call internationally, first enter the country code you want to call, and then the destination number. Also, you can make calls directly from your contact list. Ex.: If you are calling to Caracas, Venezuela you will dial: 011 58 212 000 0000

What does the "+" symbol on the left mean?
By clicking on the "+" symbol, you will be able to create a new contact on your list.

GIFTS
How does the "Send Gift" option work?
The "Gifts" are international recharges or "Top Ups" that you can only send to Tigo users in countries like Bolivia, Colombia, El Salvador, Guatemala, Honduras and Paraguay.

What payment method can I use when sending gifts?
Gifts can be only sent by deducting from your account’s balance the amount that you want to send. Ex.: If your account has a balance of $20 and you want to send a gift of $10, these $10 will be subtracted from your current balance along with taxes, if apply.

MORE
What is under "More" section?
On the "More" section, you can see all the details of your account, fees, adjustments, charges, technical support and more.

MY ACCOUNT
Can I see or modify my profile details?
Yes, you can edit your personal information on "My Profile". There, you can make changes or modifications in areas such as your name, address, email, etc.

AUTO-RECHARGES
Can I adjust my account for auto-recharges?
Yes, you can set up an auto-recharge by clicking the button "Auto Recharge". There, you will select the amount of balance that you want to automatically recharge your account when this reaches the minimum you set.

BILLED CALLS
I can see the calls that have consumed my balance?
You will be able to see all the calls that have been charged from your balance, by clicking on "Billed Calles." There, you can select the date range you want to see.

STATEMENTS
Where can I see the details of returns, transactions, failed, etc.?
By clicking on "statements", you will see complete and detailed information of your transactions. There, you can select the date range you want to see.

RATES
Where can I see the prices for international calls?
By clicking on "rates", you can see the special prices for Tigo countries like Bolivia, Colombia, El Salvador, Guatemala, Honduras and Paraguay. Also, you can click "Other Locations" to see rates for other countries.

SETTINGS
Can I set up my calls to go automatically through a specific source like Wi-Fi, Data Plan, Access Number, etc.? I
Yes, you can click on the "Settings" button and set up a call option that best suits your needs. You can configure calls to go via Wi-Fi, mobile data or an access number.

Can I set up my calls to go automatically through a specific source like Wi-Fi, Data Plan, Access Number, etc.? II
Also, you can select a route that best suits you at the time of call by turning on the option in "Settings" called: "Select source at time of the call."

INVITING
How can I invite or make my friends know about this App?
You can invite your friends and family to download and enjoy the benefits of "Tigo Internacional" by clicking the "Invite" button (Tigo Internacional can only be downloaded in the US, Spain and Canada)

RECHARGES
How can I add balance to my account?
By clicking the "Recharge" button, you will have 3 easy and convenient options so you can recharge your account: PIN, credit /debit card and PayPal.

How can I recharge my account with a “PIN”?
The "PIN" is a number or code that you can purchase in any Tigo store or Tigo suppliers. To redeem it, go to "More> Recharge> PIN".

How can I recharge my account with a credit or debit card?
Depending on the country you are in, (US, Canada or Spain), you can use any credit or debit card to recharge your account.

How can I recharge my account with PayPal?
If you have a PayPal account, you can easily recharge your account by clicking on "PayPal" and selecting the amount you want to recharge.



SUPPORT
How can I contact Tigo Internacional?
Go to "More", click on "Support" and select "Click to Call" and a Tigo Internacional agent will contact you to help you with any questions or concerns you may have.

There are no monthly fees or hidden charges.

Your balance does not expire.

Yes. Tigo Internacional is obliged to charge taxes to all customers who live or have credit or debit cards with billing addresses in the State of Florida.
For more information, see our "Terms and Conditions"

Call us: 1866-870-0005 or e-mail us: www.internacional.tigo.com

By using Wi-Fi, the application will not use minutes from your cell phone plan.

Yes. However, we recommend using Wi-Fi to connect to the network Tigo Internacional, to avoid extra charges from your mobile operator.

Confirm that all information is correct (including your name, billing address, expiration date, etc.).

That depends on the telephone operator. Most recharges are made instantly. You and the recipient will receive an SMS confirmation when the transaction occurs.

Unfortunately, payments cannot be reversed. Verify that all information in the recharge summary screen is correct, before clicking the button to confirm the order.

Try again and be sure to select the correct operator and type de correct phone number. If you choose the wrong operator or if an invalid number is entered, the operation fails. Also, note that this option does not work on post-paid phones.